So Microsoft is officially the gayest corporation on the planet.
I called them a few weeks ago, and with the reference number told them I was "James Phillips".
I called today and they said "Oh, we were scheduled to give you your account back on the 18th, but when you called last time you said your first name was "James" when in our records it is "Jay", so we put it on hold. You should have your account back in another day or two.
ANOTHER DAY OR TWO!?
FUCK THE KNICKS